Refund policy

Return & Refund Policy

Returns

We do not accept returns or exchanges for any products.

However, refund requests are accepted within 14 days from the date of delivery.

To be eligible for a refund:

The product must be unused
In its original condition and packaging
With receipt or proof of purchase

Refund requests must be submitted by contacting us at:
📧 support@youteshshop.com

Refund requests submitted after 14 days will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon receipt.
If your item arrives damaged, defective, or incorrect, contact us immediately at support@youteshshop.com so we can review the issue and provide an appropriate solution.

Non-Refundable Items

The following items are non-refundable:

Products that have been used or damaged by the customer
Sale items
Gift cards
Customized or special-order products
Personal care products
Hazardous or flammable items

Exchanges

We do not offer exchanges.
If a refund is approved, you may place a new order separately.

European Union Customers

For orders shipped to the European Union, customers have the right to request a refund within 14 days of delivery, provided the product meets the conditions listed above.